Terms and Conditions

Welcome to SwiftEx! By using our services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website and services, including all orders, transactions, and interactions with SwiftEx. If you do not agree with these terms, please refrain from using our services.

1. General Information

SwiftEx provides reliable and efficient courier and delivery services within India. By accessing or using our website and services, you agree to the terms outlined in this document, as well as any amendments or updates we may make in the future.

2. Services Provided

SwiftEx offers parcel collection, delivery, and tracking services. We provide standard, expedited, and same-day delivery options depending on your location and the nature of your package. We aim to ensure that all deliveries are completed on time and in good condition, but we do not accept responsibility for delays or damages beyond our control.

3. User Responsibilities

As a user of SwiftEx services, you agree to the following:

Provide accurate and complete information regarding the items being shipped.
Ensure that packages are properly packed and comply with all local and international shipping regulations.
Abide by all applicable laws and regulations regarding the shipment of goods.
Keep your account information secure and notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You may use our website and services only for lawful purposes. You are prohibited from:

Using our services to send illegal, dangerous, or prohibited items.
Engaging in fraudulent activities, including false declarations regarding the contents of shipments.
Interfering with or disrupting the functionality of the website or services.

5. Shipping and Delivery

SwiftEx is committed to providing fast and reliable delivery services. However, we cannot guarantee delivery times for all shipments, as factors such as weather, traffic, and customs procedures may cause delays. Delivery fees vary based on the size, weight, and destination of the package. We reserve the right to adjust shipping costs at any time without prior notice.

6. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:

Email: [email protected]